Terms of Service
Last updated: November 28, 2025
Contact Information
Vaultrix
203 Senapati Bapat Marg
Lower Parel, Mumbai
Maharashtra - 400013
Phone: +91 22 4891 6327
Email: info@domain.com
Agreement to Terms
Welcome to Vaultrix. These Terms of Service govern your use of our website, cybersecurity training platform, and related services. By accessing or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you should not use our services. These terms constitute a legally binding agreement between you and Vaultrix.
We reserve the right to update these Terms of Service at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Service Usage
Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring your use complies with all applicable laws and regulations.
Permitted Uses
- • Accessing course materials and educational content for personal learning
- • Participating in course discussions and collaborative learning activities
- • Completing assignments and practical exercises in designated lab environments
- • Communicating with instructors and support staff for educational purposes
- • Using knowledge gained for professional development and career advancement
Prohibited Activities
- • Using cybersecurity knowledge or tools for malicious purposes or unauthorized system access
- • Sharing course materials, account credentials, or access to unauthorized parties
- • Attempting to compromise, disrupt, or gain unauthorized access to our platform
- • Engaging in harassment, discrimination, or inappropriate behavior toward other users
- • Posting spam, malicious code, or content that violates intellectual property rights
- • Using automated tools to access, scrape, or download content without permission
Service Access Requirements
To access our services, you must meet certain requirements and agree to maintain appropriate conduct:
Age and Eligibility
You must be at least 18 years old to use our services. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.
Technical Requirements
You are responsible for obtaining and maintaining compatible hardware, software, and internet connectivity needed to access our services. We are not responsible for technical issues on your end that prevent access.
Ethical Practice
All cybersecurity skills and knowledge acquired through our platform must be used ethically and legally. You agree to follow industry-standard ethical guidelines and responsible disclosure practices.
Fair Usage Guidelines
To ensure quality service for all users, we maintain fair usage policies:
- • Reasonable use of lab environments and computing resources
- • Respectful interaction with instructors, staff, and fellow learners
- • Timely completion of coursework within designated access periods
- • Appropriate bandwidth usage that doesn't impact other users
Account and Access
Account Creation Requirements
To access certain features of our platform, you must create an account. When creating an account, you agree to:
- • Provide accurate, current, and complete information during registration
- • Maintain and promptly update your account information to keep it accurate
- • Use your real name and identity rather than impersonating others
- • Create only one account unless explicitly authorized for multiple accounts
Account Security Responsibilities
You are responsible for maintaining the security of your account:
- • Keep your password confidential and do not share access credentials
- • Notify us immediately of any unauthorized access or security breach
- • Use strong, unique passwords and enable two-factor authentication when available
- • Accept responsibility for all activities occurring under your account
We are not liable for any loss or damage arising from your failure to maintain account security.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm our platform or other users:
- • Immediate suspension for serious violations such as malicious activity or harassment
- • Warning and temporary suspension for minor policy violations
- • Permanent termination for repeated violations or severe misconduct
- • No refunds for suspended or terminated accounts due to policy violations
You may terminate your account at any time by contacting us. Upon termination, your access to course materials and platform features will cease.
Multiple Account Policy
Generally, each individual should maintain only one account. Creating multiple accounts to circumvent restrictions, abuse services, or engage in deceptive practices is prohibited. If you need multiple accounts for legitimate business or educational reasons, please contact us for authorization.
Service Availability and Modifications
Service Uptime and Maintenance
While we strive to provide reliable, uninterrupted access to our services, we cannot guarantee 100% uptime:
- • We aim to maintain high service availability but may experience occasional downtime
- • Scheduled maintenance will be announced in advance when possible
- • Emergency maintenance may occur without prior notice for security or stability issues
- • Course access periods may be extended to compensate for significant service disruptions
Feature Availability
The features and services available through our platform may vary based on your location, course enrollment, and account type. Some features may be added, modified, or discontinued at our discretion. We will make reasonable efforts to notify users of significant changes that affect their course experience.
Geographic Restrictions
Our services are primarily designed for users in India. While users from other locations may access our platform, certain features, payment methods, or content may not be available in all regions. Compliance with local laws regarding cybersecurity education is your responsibility.
Service Modifications and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time:
- • Course content may be updated to reflect current industry practices and technologies
- • Platform features may be enhanced, modified, or removed to improve user experience
- • Pricing and course offerings may change for new enrollments
- • Enrolled students will maintain access to purchased courses according to their enrollment terms
Intellectual Property
Content Ownership
All content on our platform, including course materials, videos, text, graphics, logos, and software, is owned by Vaultrix or our licensors and is protected by intellectual property laws:
- • Course content remains the intellectual property of Vaultrix
- • Trademarks, service marks, and trade names are protected
- • Unauthorized reproduction, distribution, or modification is prohibited
- • No rights are transferred to you except as explicitly stated in license grants
User-Generated Content Rights
When you submit content to our platform (such as forum posts, project submissions, or feedback):
- • You retain ownership of content you create and submit
- • You grant us a license to use, display, and distribute your content for educational purposes
- • You represent that you have necessary rights to any content you submit
- • You agree not to submit content that infringes third-party intellectual property rights
License Grants to You
Upon enrollment in a course, we grant you a limited, non-exclusive, non-transferable license to:
- • Access and view course materials for personal educational purposes
- • Download materials explicitly marked as downloadable for offline study
- • Use knowledge gained to enhance your professional skills and career
This license does not permit you to redistribute, sell, or commercially exploit course materials. The license terminates when your course access period ends or your account is terminated.
Copyright and Trademark Notices
If you believe any content on our platform infringes your intellectual property rights, please contact us at info@domain.com with detailed information about the alleged infringement. We take intellectual property concerns seriously and will investigate all reports promptly.
Payment and Refund Terms
Course Fees and Payment
Course fees are displayed in Indian Rupees (₹) and must be paid in full before accessing course materials unless otherwise arranged. We accept various payment methods, and all transactions are processed securely through trusted payment providers. You are responsible for any taxes or fees associated with your purchase.
Refund Policy
Our refund policy is designed to be fair to both learners and our educational mission. Refund requests must be submitted in writing to info@domain.com. Eligibility for refunds depends on factors such as how much of the course you've accessed and how long since enrollment. Please contact us to discuss refund requests on a case-by-case basis.
Questions About Our Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact us. We're here to help ensure you understand the terms governing your use of our platform.
Email: info@domain.com
Phone: +91 22 4891 6327
Address: 203 Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra - 400013